RETURN POLICY

Last updated July 12, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within three ( 3 ) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@rrudraksha.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and send your return to the following address:

Radhey Store. CK 48/155 B HARAHA SARAI VARANASI. 221001 (UP) Mob +916394539333

+919565666643

Or

Radhey Store C33/62 A-2 SIGRA CHANDUA CHHITTUPUR VARANASI 221010 Mob 6394539333/9565666643

Rrudraksha Attn: Returns

RMA #

Add Your Addresss

Add Your City, State, Enter Zipcode / Pincode India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to send your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process  your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email or call when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

+91 639 453 9333 or +91 9565666643

SHIPPING POLICY

Usually our courier  partners deliver with in 8 working days. It may took more days if any product is customize or unavailable in stock.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: +91 639-453-9333 or +91 9565666643

Support@rrudraksha.com